Spiritual Connections & Healing (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and disclose information when you visit christiemay.com, contact us, subscribe to communications, book a service, complete a form, or register for an event.

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1. Information We Collect
   We may collect the following categories of information:
    

Personal and Contact Information

This may include your name, email address, telephone number, mailing address, and other contact information you provide.

Booking and Registration Information

When you schedule a service or register for an event, we may collect information about the service selected, appointment date and time, attendance, payment status, and booking history.

Form and Session Information

We may collect information that you voluntarily provide through intake forms, questionnaires, consent forms, correspondence, or session-related communications. Because some services are personal in nature, this information may include details concerning your spiritual interests, relationships, personal experiences, intentions, or areas of concern.

Please provide only the information you feel comfortable sharing and that is reasonably necessary for your service.

Payment Information

Payments are processed through the third-party payment provider displayed during checkout. We generally do not directly receive or store your complete payment-card number. Payment processors may collect and process financial information according to their own privacy policies.

Website and Device Information

When you visit our website, Wix and other authorized technologies may automatically collect information such as your IP address, browser type, device type, operating system, referring page, pages visited, approximate location, and the date and time of your visit.

Communications

We may retain emails, contact-form submissions, customer-service messages, and other communications sent to or received from you.

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2.  How We Use Information

We may use collected information to:

• • Schedule and provide services

• • Process payments and maintain transaction records

• • Send confirmations, reminders, Zoom links, and service-related messages

• • Administer intake forms, acknowledgments, and consent forms

• • Register participants for events, classes, circles, or mentorships

• • Respond to questions and customer-service requests

• • Maintain appropriate business and client records

• • Improve our website, services, and visitor experience

• • Detect technical problems, misuse, fraud, or security concerns

• • Comply with applicable legal, tax, accounting, and regulatory requirements

• • Send newsletters or promotional communications when you have subscribed or otherwise consented
   

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us. You may still receive nonpromotional communications concerning an existing booking, payment, or service.

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3. How Information May Be Shared

We do not sell your personal information.

We may share information with service providers that help us operate the website and deliver services, including:

• • Wix for website hosting, forms, scheduling, and communications

• • Payment processors for completing purchases and issuing refunds

• • Zoom or another video-conferencing provider for online sessions

• • Email, cloud-storage, analytics, accounting, and administrative providers

• • Professional advisors when reasonably necessary

• • Government agencies, regulators, courts, or law enforcement when disclosure is required by law

• These providers may process information according to their own terms and privacy policies.

• We may also disclose information when reasonably necessary to protect our legal rights, prevent fraud or misuse, address a safety concern, enforce an agreement, or respond to lawful legal process.
  
  4. Online Sessions and Recordings

Online services are normally provided through Zoom. Your use of Zoom is also subject to Zoom’s own privacy practices and terms.

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Sessions are not recorded by Spiritual Connections & Healing unless you have been informed and have given permission. Clients and participants may not record, photograph, reproduce, or share a private session or group event without prior permission.

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Although reasonable care is taken to respect your privacy, communications with an unlicensed spiritual practitioner may not have the same legal privilege that applies to communications with certain licensed healthcare, mental-health, or legal professionals.

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5. Cookies and Similar Technologies

Our website may use cookies and similar technologies provided by Wix or authorized third parties. Depending on the website’s configuration, these may include:

• Essential cookies necessary for the website to function
• Functional cookies that remember preferences
• Analytics cookies that help us understand website use
• Marketing cookies used to measure or personalize promotional activity

Where available, you may manage nonessential cookies through the website’s cookie banner. You may also adjust your browser settings to block or delete cookies. Disabling cookies may affect certain website features.

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6. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, or regulatory obligations.

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Different categories of information may be retained for different periods. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

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7. Data Security

We use reasonable administrative and technical measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email service, video platform, storage system, or internet transmission can be guaranteed to be completely secure. Please use care when submitting sensitive information online.

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8. Your Privacy Choices and Requests

Depending upon applicable law and the circumstances of your request, you may ask us to:

• Confirm whether we hold personal information about you
• Provide access to certain information
• Correct inaccurate information
• Delete certain information
• Stop sending promotional communications
• Withdraw consent for certain uses of information

Some requests may be limited by legal, tax, recordkeeping, security, or contractual requirements. We may need to verify your identity before completing a request.

To submit a privacy request, contact:

christiemayspiritualmedium@gmail.com

 

9. Children’s Privacy

This website and its services are primarily intended for adults. We do not knowingly collect personal information online from children under 13 without appropriate parental or legal authorization.

Individuals under 18 may not independently book a service unless the service has been approved in advance and any required permission has been provided by a parent or legal guardian.

If you believe a child has submitted personal information without appropriate permission, please contact us.

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10. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, payment providers, or other services that we do not control.

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This Privacy Policy does not govern those third parties. We encourage you to review their privacy policies before providing information to them.

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11. Visitors Outside Minnesota

Our business is based in Minnesota, United States. If you access the website or participate in a service from another state or country, your information may be processed and stored in the United States or in locations used by our service providers.

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12. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, or legal obligations change. The revised policy will be posted on this page with an updated effective date.

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13. Contact Us

For questions, concerns, or privacy requests, contact:

Spiritual Connections & Healing
Christie May
christiemayspiritualmedium@gmail.com
www.christiemay.com